Yes. All results are delivered through encrypted, HIPAA-compliant systems. Access is restricted to authorized personnel, and we do not share or sell your health information.Your medical privacy is central to our laboratory operations.

Yes. We offer free UPS 2-Day shipping to you and prepaid 2-Day return shipping back to our laboratory. All packages are discreet and do not indicate the contents on the exterior.Our goal is to make at-home STI testing both convenient and private.

We are working toward insurance acceptance and expect to offer coverage options soon. Currently, testing is self-pay. Transparent pricing allows for direct access without delays from insurance authorization.

Most customers receive results in 1–5 days, depending on location and shipping routes. We ship kits via UPS 2-Day delivery, include prepaid 2-Day return shipping, and laboratory processing typically takes 1–2 business days after sample receipt.In many cases, results are available in under 3 days from the time you send your kit.

Yes. NAAT (Nucleic Acid Amplification Testing) is one of the most accurate testing methods available for detecting bacterial and viral infections. It works by identifying genetic material from pathogens, allowing for highly sensitive detection — even in early infections.NAAT and PCR testing are widely used in hospitals and clinical laboratories and are considered the gold standard for many STI tests.

Yes. All results are delivered through encrypted, HIPAA-compliant systems. Access is restricted to authorized personnel, and we do not share or sell your health information.Your medical privacy is central to our laboratory operations.